About Us
Creation of In-House Documentation for Financial Institutions
CSA specialises in writing and maintaining procedures manuals for financial institutions worldwide. Our clients include banks, building societies and even central banks, over a period of 33 years. We look to create or update and organise the in-house documentation required to meet the standards that will satisfy supervisors and examining auditors. For further details please see our Banking Procedure Manuals page.Well Structured Manuals
Our experienced team, all of whom have hands-on banking experience, create clear well-structured manuals that provide straightforward step-by-step instructions for staff, incorporating all management guidelines. We also compile related manuals such as staff handbooks, compliance and anti-money laundering manuals, job descriptions, policy statements and business recovery plans. For details on these other services please view our Other Manuals page. In addition, we offer a maintenance service to keep all the manuals up-to-date on an ongoing basis.For further information on any of the work we do, please explore our site further. If you’d like to talk to us, please give us a call, for free, using the click to call
Alternatively, we can be contacted via the form on our Contact Us page, and we’ll respond as soon as we can.